FAQ

Frequently Asked Questions (FAQ)

1. What is the processing time for orders?

We process orders within 1–3 business days. Once shipped, you’ll receive a tracking number via email.

2. Do you offer free shipping?

Yes! We provide free shipping worldwide on all orders.

3. How can I track my order?

You can track your order using the tracking link sent to your email or through the Track Order page on our website.

4. What is your return policy?

We accept returns within 30 days of delivery for unused items in their original condition. For details, visit our Return and Refund Policy.

5. What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, and other major payment methods.

6. Do you ship internationally?

Yes, we ship globally, ensuring fitness gear is accessible worldwide.

7. How can I contact customer support?

Reach us at support@raisen-fitness.com or visit our Contact Us page.

8. Do you offer warranties on products?

For certain products, warranties may be included. Check product descriptions or contact us for specifics.